Privacy Policy

Introduction

painfuxfdq B.V. (registration number 46398127, VAT: NL125836974B143) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our rental management services or visit our website at painfuxfdq.life.

As a company operating in the Netherlands, we comply with the General Data Protection Regulation (GDPR) and Dutch data protection laws. painfuxfdq acts as the Data Controller for the personal data we process.

Data Collection

The data we collect includes personal information such as your name, email address, phone number, postal address, and property details when you contact us for rental management services. We also collect information about your use of our website through cookies and similar technologies.

We collect this information when you:

• Contact us through our website contact form
• Call or email us directly
• Enter into a rental management agreement with painfuxfdq
• Visit our website and interact with our services
• Provide tenant or property information for management purposes

How We Use Your Information

We explain how we use your information to provide and improve our rental management services. The use of your data is based on the following legal grounds under GDPR:

• Contract Performance: To provide rental management services, communicate with tenants and landlords, and fulfill our contractual obligations
• Legitimate Interest: To improve our services, conduct business operations, and maintain customer relationships
• Legal Obligation: To comply with Dutch rental laws and regulations
• Consent: For marketing communications and website analytics where required

We use your information to manage rental properties, coordinate maintenance, collect rent, screen tenants, provide customer support, and ensure compliance with rental regulations.

Data Sharing and Disclosure

painfuxfdq may share your personal data with trusted third parties who assist us in providing our services, including:

• Property maintenance contractors and service providers
• Legal and financial advisors
• Credit checking and tenant screening services
• Banking and payment processing services
• Government authorities when required by law

We ensure all third parties maintain appropriate data protection standards and only process your data for the specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Specifically:

• Customer enquiry data: 2 years from last contact
• Rental management records: 7 years after contract termination (for legal compliance)
• Financial records: 7 years as required by Dutch law
• Website analytics data: 26 months maximum
• Marketing consent: Until withdrawn or 3 years of inactivity

After these periods, we securely delete or anonymise your personal data unless longer retention is required by law.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the information provided in the Contact section below.

Data Security

painfuxfdq implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission and storage
• Regular security assessments and updates
• Access controls and staff training
• Secure backup and recovery procedures

While we strive to protect your personal data, no method of transmission over the internet is completely secure. We encourage you to take appropriate measures to protect your own information.

International Data Transfers

painfuxfdq primarily processes personal data within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Cookies and Website Analytics

Our website uses cookies and similar technologies to improve your browsing experience and analyse website usage. For detailed information about our use of cookies, please refer to our Cookie Policy.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

painfuxfdq may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us at:

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Supervisory Authority

You have the right to lodge a complaint with the supervisory authority if you believe our processing of your personal data violates applicable data protection laws: